XanhSM Green & Smart Mobilitymembuka lowonganCustomer Service
XanhSM Indonesia: Leading the Way in Sustainable Mobility Solutions
XanhSM Indonesia is part of GSM, an innovative technology firm that offers Vietnam's premier all-electric multi-service platform, now expanding its revolutionary approach to Southeast Asia. We provide reliable and eco-friendly mobility solutions, including electric taxis, motorbikes, and on-demand express services.
Our Mission:
To create a sustainable, green, and convenient transportation ecosystem that empowers communities to embrace a greener, smarter future. We believe in driving positive change and shaping a technologically advanced landscape for everyone.
Key Achievements by GSM in Just One Year:
- Became the second-largest ride-hailing platform in Vietnam, rapidly establishing itself as a leading player.
- Launched a groundbreaking product that has significantly impacted the transportation industry.
- Earned recogni...
Ringkasan
- Perusahaan :
- XanhSM Green & Smart Mobility
- Situs :
- https://www.xanhsm.com/id/
- Industri :
- Taxi Listrik
- Kategori :
- Perbankan
- Status Pekerjaan :
- Full Time
- Pola Kerja :
- OnSite
- Jam Kerja :
- 40 Jam/Minggu
- Perolehan Gaji :
- Negotiable
- Pengalaman :
- 1 Tahun Pengalaman
- Lokasi Kerja :
- Jakarta Pusat
- Tanggal Berakhir :
- 01 March 2026
Deskripsi Pekerjaan
- Manage and respond to information and inquiries from various communication channels in a timely and professional manner.
- Support and assist customers and drivers by identifying issues and providing effective solutions throughout the service process.
- Offer clear consultation and guidance related to GreenSM’s products, services, and programs.
- Conduct surveys to gather valuable feedback and measure satisfaction levels — helping us continuously improve product quality, service, and after-sales experiences.
- Collaborate with the team to implement sales and service initiatives, including promotions, loyalty programs, and engagement campaigns.
- Record feedback, identify improvement opportunities, and propose actionable solutions to enhance overall customer and driver satisfaction.
- Minimum Diploma (D3) degree in any major.
- Fluent in English, both spoken and written.
- Willing to work on shifts, including weekends and public holidays, to support 24/7 operations.
- At least 1–2 years of experience in Customer Service; experience in driver or partner support will be a strong plus.
- Excellent communication and interpersonal skills — able to handle different personalities with empathy and professionalism.
- A problem-solving mindset with a proactive, customer- and driver-oriented attitude.
- Comfortable working under pressure and in a fast-paced, dynamic environment.
2 Benefit Pekerjaan
Kirim Lamaran
- Via URL :
Peluang diterima pada lowongan kerja Customer Service masih terbuka untukmu! Baru 9 orang yang mengunjungi link lamaran diatas. Ayok cepat kirim lamarannya sebelum ditutup pada tanggal 01 March 2026!
