XanhSM Green & Smart Mobilitymembuka lowonganTechnology Specialist (IT Support)
XanhSM Indonesia: Leading the Way in Sustainable Mobility Solutions
XanhSM Indonesia is part of GSM, an innovative technology firm that offers Vietnam's premier all-electric multi-service platform, now expanding its revolutionary approach to Southeast Asia. We provide reliable and eco-friendly mobility solutions, including electric taxis, motorbikes, and on-demand express services.
Our Mission:
To create a sustainable, green, and convenient transportation ecosystem that empowers communities to embrace a greener, smarter future. We believe in driving positive change and shaping a technologically advanced landscape for everyone.
Key Achievements by GSM in Just One Year:
- Became the second-largest ride-hailing platform in Vietnam, rapidly establishing itself as a leading player.
- Launched a groundbreaking product that has significantly impacted the transportation industry.
- Earned recogni...
Ringkasan
- Perusahaan :
- XanhSM Green & Smart Mobility
- Situs :
- https://www.xanhsm.com/id/
- Industri :
- Taxi Listrik
- Kategori :
- Perbankan
- Status Pekerjaan :
- Full Time
- Pola Kerja :
- OnSite
- Jam Kerja :
- 40 Jam/Minggu
- Perolehan Gaji :
- Negotiable
- Pengalaman :
- 4 Tahun Pengalaman
- Lokasi Kerja :
- Jakarta
- Tanggal Berakhir :
- 07 January 2026
Deskripsi Pekerjaan
- Provide first-line technical support to internal users across hardware, software, network, and system access issues
- Monitor and maintain IT infrastructure, ensuring system performance and data security
- Set up and maintain employee workstations, including laptops, peripherals, email accounts, and access to internal systems
- Troubleshoot and resolve issues in a timely manner, escalating more complex problems to appropriate teams when needed.
- Prepare documentation for standard operating procedures (SOPs), user guides, and internal IT policies.
- Collaborate with external vendors, service providers, and cross-functional teams to resolve technical and operational issues.
- A customer-service mindset is essential — you are not just solving technical issues but enabling people to do their best work.
- Ability to work independently, manage priorities, and respond quickly to incidents or requests
- Min. bachelor’s degree in Information Technology, Computer Science, or related fields.
- Min. 4 years of experience in IT support, preferably in an onsite office-based environment.
- Solid understanding of networking, and IT ticketing systems
- Strong experience in asset management tools and IT procurement processes
2 Benefit Pekerjaan
Kirim Lamaran
- Via URL :
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